Feedback
Your voice matters. Share your thoughts, ideas, or concerns to help us improve the courier experience across the Wolt.
Feedback Channels Overview
Feedback in the app: Post Session
Surveys
Feedback Loops
Feedback in the app: Weekly comments
Feedback Through Support
Why give feedback
When you share your thoughts, you help us:
✅ Improve features in the app ✅ Adjust local logistics or processes ✅ Strengthen the courier experience in your area
Many of the updates we’ve made in the past came directly from courier-partner feedback. So don’t hesitate—your input does make a difference!
"You Asked, We Delivered"
This is where we highlight real changes we've made based on your feedback. Whether it’s an improvement to the app, updates to pricing, or clearer communication, many of the updates you see today started with courier suggestions.We want you to know that your voice matters—and here's the proof.How It Works:
1. Couriers share feedback 2. We collect and review common themes and suggestions across the region. 3. When a change is made based on that feedback, we’ll highlight it here.
📝 Recent Examples:📍 “We want clearer heatmaps” We Did: Improved the visibility of high-demand areas in the app with brighter color contrasts and updates.
💡 Got an idea? We’re always listening. Let us know what would make your courier experience better.
Recent Examples
Heat Maps
Showing where customers order in real-time - so you can plan where and when to go online!*
*Only in Latvia and Estonia right now
Quick links
