Delivery of age-restricted products
Delivery of age-restricted products
Delivering alcohol usually means more orders and more earnings. If you're open to it, it’s a great way to boost your income!
🚫 Who can’t deliver alcohol? If you’re under 18, you can’t deliver alcohol — that’s the law. So if you haven’t turned 18 yet, these orders won’t be available to you.
❓Don’t want to deliver alcohol? No problem! If you're not interested, you can simply skip reading the alcohol training materials. And if you want to opt out of alcohol orders completely, just let us know in the app and we’ll remove you from the list.
Just keep in mind: If you choose not to deliver alcohol, you may also stop getting orders from shops and restaurants that sell alcohol, so this might reduce the number of orders and affect your earnings.
✅ What should I do when delivering alcohol? Simple — follow the law:
Don't forget about the legal age to purchase alcohol in your country; So when you deliver, always ask for ID to check their age before handing over the order.
That’s it! Thanks for helping us deliver responsibly and safely. 💙
Digital Handshake for delivery
At Wolt, order safety and security are one of our top priorities. With the Digital Handshake, we are taking a giant leap forward in making deliveries more secure than ever before. Please note that this feature will not apply to all deliverable orders: this feature will help us to deliver restricted items, over-the-counter medications (OTC), and high-value items, more safely than it was!
How this feature works:
1. This feature will enable a 3-digit code that will be sent to the customer. 🔥 2. The customer needs to give it to the courier partner before the courier partner can deliver the order and mark the task as complete. 🚀 3. The code is randomly generated.
We believe that this new feature will not only make our customer experience more convenient but also provide an extra layer of security, especially for items that require special handling. It will also help to reduce the number of mixed orders, because you will be sure that the order reached that particular customer!
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