Pricing questions
Pricing questions
🔍 How Wolt’s Earnings Algorithm Works
At Wolt, we use smart technology to help match you with suitable delivery tasks and ensure you’re paid fairly for the effort required.
📦 Task Matching
Our task algorithm offers deliveries based on:
Availability – You need to be online and ready to receive offers
Location – We check where you are to suggest nearby tasks
Vehicle type – Bikes, mopeds, and cars are all considered differently
Special capabilities – Some deliveries (e.g. pharmacy, cash) go only to trained couriers
Offers are sent to one courier at a time. If not accepted within 30–60 seconds, the offer moves to someone else. There are no penalties for rejecting.
💰 How Earnings Are Calculated
You earn a delivery fee for each completed task. This is based on:
Distance to the pickup location
Delivery distance
Order type and size
Conditions like weather, parking, and traffic
The fee shown in the offer is the minimum you’ll earn — tips are added on top. We aim to make all tasks equally attractive.
Your earnings are not affected by customer promotions or discounts.
⏱️ Delivery Estimates
We use machine learning to estimate delivery times based on real-time data like traffic, venue prep time, and weather. These are shown to customers but do not impact your access to tasks.
🛡️ Safety & Fairness
Wolt does not track your performance or ratings. Task offers are anonymous, and facial verification is used to keep the platform secure and fair.
Tips
Customers can tip you directly in cash.
Alternatively, customers have the option to leave a tip through the app by specifying the amount they want. 100% of the tips that customers can leave in cash and via the app are available to you!
Customers can leave a tip in the app in two ways:
Before the order
After the order
It’s a simple, convenient, and sincere way for customers to express their gratitude to our dedicated Wolt courier partners!
The main advantage of post-order tips:
Increased earnings: Courier partners will have the opportunity to earn even more income for their excellent service.
How leaving a tip after an order works:
Once the order has been received, customers will be able to leave a tip within 24 hours of delivery.
Tipping is completely voluntary, and the amount is chosen by the customer based on their satisfaction with the service. However, never ask customers to leave a tip after delivery!
Our courier partners will receive 100% of the tips they receive, so their performance will be immediately recognised financially.
We are committed to ensuring that post-order tipping is a fair and transparent system 😊
Cash
Cash is now available as a payment method, creating more delivery opportunities and higher earning potential.
🛵 How it works
Automatic access: If you’ve delivered in the past year, you’re enabled for cash orders.
Order indicator: A cash icon shows before accepting, including the change needed.
💰 Managing cash
Carry change: Use small denominations to avoid delays.
Cash limit: Max €110. If exceeded, your account may freeze until you offload. Balance must drop below €35 to resume.
🏦 Offloading cash
Open Finance → Cash Offloading in the Wolt Partner app.
Enter amount, choose/add payment method, and submit. ⚠️ Offload at least once a week to avoid withheld payments or termination.
🆘 Help
If a customer can’t pay or any issue occurs, contact Support team immediately.
Payout Schedule
First payment cycle – from the 1st to the 7th day of the month
Second payment cycle – from the 8th to the 15th day of the month
Third payment cycle – from the 16th to the 22nd day of the month
Fourth payment cycle – from the 23rd to the last day of the month
🕐 Payments will be processed and transferred during the next 7 days*
* Payment time also depends on your bank's processing time for incoming payments.
* To receive a payment, you must have an active self-employed status or a company contract with Wolt.
Taxes
As a Wolt courier partner, you can choose between two contract types:
🔹 Natural person contract
Work directly with Wolt – you are your own boss.
Income (including tips) is Class B income, declared on a cash accounting basis.
You must declare income each spring via My VMI, where most data is pre-filled.
Useful resources:
VMI website for tax info, guides, and e-recordings
Partner DeepFin for tax return support
🔹 Company contract
Partner with Wolt through a company.
Earnings are paid to the company’s bank account.
The company is responsible for handling taxes and salary payments.
👉 For detailed tax advice, contact VMI or DeepFin.
