Gear

You will need delivery gear that is suitable for your vehicle type and meets applicable food safety requirements.

In Lithuania, courier partners need to use Wolt delivery bags when delivering with Wolt.

The required bag setup depends on your vehicle type:

• bike courier partners need one bike delivery bag

• car courier partners need two car delivery bags to support hot and cold separation during delivery

Wolt offers delivery bags designed for different types of vehicles to help ensure orders are transported safely during delivery. You can order gear through the Wolt gear webshop.

You can find the gear you need for deliveries in the Wolt gear webshop. In the webshop, you can choose a gear kit that matches your delivery vehicle or select individual gear items. 

In Vilnius, courier partners also have the option to choose warehouse pickup in the webshop instead of postal delivery.

In Lithuania, we encourage you to use Wolt delivery bags, as they’re designed to meet local food safety requirements and support a consistent delivery experience.

No. Delivery gear in Lithuania is provided without charge. Although a €1 price may be shown in the webshop, this is for technical reasons only and will not be deducted from your earnings.

If your gear is broken, please submit a return request using the gear return form and follow the return instructions. You will need to order new gear through the Wolt gear webshop.

If your gear is lost or stolen, please contact Support through the Wolt Partner App. You will also need to order new gear through the Wolt gear webshop.

To return gear, please submit a return request using the return form in the support section of the Wolt Partner App. 

After submitting the request, our delivery partners will arrange a collection of the gear from you. In Vilnius, you may also have the option to return the gear directly to the warehouse, but the return form must still be completed first. Please make sure the gear is packed in the same way it was received.

If you need replacement gear, please order it through the Wolt gear webshop. Returned gear and replacement orders are handled separately.

You can make deliveries using a car, motorcycle, scooter, or bicycle.

You can also change your delivery vehicle during your partnership, as long as you meet the requirements for that vehicle and use the correct delivery bag for your chosen vehicle type.

Yes — you can change your delivery vehicle at any time.

Please inform Support through the Wolt Partner App when you want to switch vehicles. If you change your vehicle type, you may also need different delivery gear. Your delivery bag and gear must always match the vehicle type you use for deliveries.

If you switch to a motorized vehicle, you may also be asked to provide a valid driver’s license.

Yes — courier partners are responsible for their own fuel and other vehicle-related costs when making deliveries.