Pricing questions

Payout Schedule

Payment Days & Invoicing Method

Payment days depend on your invoicing method, but there are 2 different payment cycles we need to be invoiced for:

  • 1st–15th of the month

  • 16th–30th/31st of the month

FreelancePay – Highly Recommended ✅

  • Payouts are made on the 25th (same month) and 10th (following month)

  • Taxes, pension contributions, VAT (if applicable), and reporting are handled automatically. 🚀

Self-invoicing- For Experienced Couriers Only ⚠️ 🕒 Payments are usually made within 10 days after we receive a correct and compliant invoice. Errors or missing information may cause delays. 📥 Make sure your invoice is accurate and sent on time. Invoices are created for you in the Konto app — just review, approve, and send them to Wolt.  🚀

📋 New couriers: Make sure to complete the RSK 5.02 registration form from Skatturinn before sending invoices to Wolt. Select “individual contractor / self-employed person” Missing payouts?

You can report the missing payouts via: Wolt Partners App > Support > Payments > I have not received the latest payout.

Invoices & VAT Backpayments instructions

Manual Invoices

How to Submit Your Invoices

  • One invoice per payment period

  • Must be PDF format

  • Send to: invoices.isl@wolt.com

  • The invoice must include:

    • Partner fees & Tips from customers amount

    • VAT rate (0% or 24%) and VAT amount

    • Payment period (e.g., “Partner fees & Tips from customer 1.1–15.1.2026)

  • Timing: send only after the payment period ends

    • For example, for the period 1–15.07.2025, the invoice should be submitted on or after 16.07.2025.

    • For the period 16–31.7.2025, the invoice should be submitted on or after 1.08.2025.

Payout Timing

While we do our best to process payments quickly, we cannot promise the exact payout dates.

Payments are usually made within 10 days after we receive a correct and compliant invoice.

Legal Requirements for Invoices

  • A legal invoice must include an invoice number generated either through government approved invoicing software or, in the case of handwritten invoices, from sequentially pre-printed forms.

  • For legal digital invoices, a declaration is required, such as:

“This invoice originates from an accounting system in accordance with Regulation No. 505/2013.”

To comply with Icelandic invoicing regulations, your invoice must include:

  • Full name

  • Kennitala (social security number)

  • Legal address

  • VAT number (if applicable)

  • Invoice number (generated by certified software or pre-printed form)

  • Invoice date and final due date

  • IBAN and SWIFT/BIC code

  • Payment description and period (e.g., “Partner fees 1.7–15.7.2025 and Tips from customers 1.7–15.7.2025")

  • Wolt entity: Wolt, Company ID 640123-1170

  • Wolt address: Ármúli 13, 108 Reykjavík

How to Get Paid on Time

  • Use digital invoices – these are processed quicker than handwritten ones

  • Make sure your invoice has a unique number with both letters and numbers if possible. Never reuse the same number.

  • Make sure the invoice is fully issued before sending it to Wolt. Please do not send a draft invoice (drög). Most invoicing software generates the invoice number upon issuing, this step is often called ‘Print Invoice’ (prenta reikning) or ‘Book Invoice’ (bóka reikning) in the system.

  • Make sure your invoice is accurate and sent on time. Starting from 1.4.2026, Konto will create free invoices for you. At the end of the payout cycle, Konto will send you a draft invoice. You simply review and approve it before sending it to Wolt.

  • Do not use editing tools to reuse previous invoices. Each invoice must be new, with a unique number, and issued using licensed software or official preprinted forms.

  • Follow our invoicing guide exactly – incomplete and incorrect invoices will be automatically rejected

  • Submit only one invoice per payout period. Sending multiple invoices for the same period may cause delays in processing.

How to check your earning

Open the Wolt Partner app on the 1st and 16th of every month.

Go to Menu (three lines, top-left) → Finances → Recent Transactions to view your payouts and the amounts to include in your invoice.

New Wolt & Konto collaboration

We’re excited to inform you about an upcoming change in how your Wolt invoices will be handled.

Wolt is partnering with Konto to streamline the invoicing process for all Self-billing partners in Iceland.

What this means for you

  • No more manual invoice creation

  • No hassle with formatting or submitting invoices

  • Konto prepares everything for you at no extra cost. We got it covered!

  • You simply review and confirm, quick and easy

Note: If you are using another invoicing service, please do not send the invoice again. Wolt can only accept one invoice per payment period.

Invoices created for you (free of charge)

If you already use Konto

Your Wolt payment information will be shared with Konto so they can create your invoices twice a month (on the 1st and 16th). You will only need to review and confirm your invoices in the Konto app.

If you don’t have Konto account yet

You will receive an onboarding invitation from Konto by email.

Please follow the instructions to set up your account.

Once completed, you’ll be able to review and confirm your invoices in the app.

Payments

  • Wolt will pay you within 10 business days after you confirm the invoice

  • Payments go to the same bank account registered with Wolt

  • If your bank details change, please update them with Wolt.

    • Wolt Partners App > Support > Payments > I would like to change my bank account details.

Want to opt out of Konto’s service?

  • You can opt out by clicking this link before 30 January 2026 and submit your own invoice instead.

Your tax responsibilities

Even though Wolt pays you the gross amount, you remain responsible for your own tax obligations as a self-employed contractor in Iceland, including:

  • Monthly income tax reporting

  • Pension contributions (4% + 11.5%)

  • Social insurance fee (6.35%)

  • Rehabilitation fund (0.1%)

  • VAT registration and bi-monthly VAT filings if earning above 2,000,000 ISK annually

  • Year-end tax reconciliation

Pricing questions

🔍 How Wolt’s Earnings Algorithm Works

At Wolt, we use smart technology to help match you with suitable delivery tasks and ensure you’re paid fairly for the effort required.

📦 Task Matching

Our task algorithm offers deliveries based on:

  • Availability – You need to be online and ready to receive offers

  • Location – We check where you are to suggest nearby tasks

  • Vehicle type – Bikes, mopeds, and cars are all considered differently

  • Special capabilities – Some deliveries (e.g. pharmacy, cash) go only to trained couriers

Offers are sent to one courier at a time. If not accepted within 30–60 seconds, the offer moves to someone else. There are no penalties for rejecting.

💰 How Earnings Are Calculated

You earn a delivery fee for each completed task. This is based on:

  • Distance to the pickup location

  • Delivery distance

  • Order type and size

  • Conditions like weather, parking, and traffic

The fee shown in the offer is the minimum you’ll earn — tips are added on top. We aim to make all tasks equally attractive.

Your earnings are not affected by customer promotions or discounts.

⏱️ Delivery Estimates

We use machine learning to estimate delivery times based on real-time data like traffic, venue prep time, and weather. These are shown to customers but do not impact your access to tasks.

🛡️ Safety & Fairness

Wolt does not track your performance or ratings. Task offers are anonymous, and facial verification is used to keep the platform secure and fair.

👉 Want to know more?

Tips

Customers can tip you directly in cash.

Alternatively, customers have the option to leave a tip through the app by specifying the amount they want. 100% of the tips that customers can leave in cash and via the app are available to you!

Customers can leave a tip in the app in two ways:

  • Before the order

  • After the order

It’s a simple, convenient, and sincere way for customers to express their gratitude to our dedicated Wolt courier partners!

The main advantage of post-order tips:

Increased earnings: Courier partners will have the opportunity to earn even more income for their excellent service.

How leaving a tip after an order works:

  1. Once the order has been received, customers will be able to leave a tip within 24 hours of delivery.

  2. Tipping is completely voluntary, and the amount is chosen by the customer based on their satisfaction with the service. However, never ask customers to leave a tip after delivery!

  3. Our courier partners will receive 100% of the tips they receive, so their performance will be immediately recognised financially.

We are committed to ensuring that post-order tipping is a fair and transparent system 😊