Earnings & payments

FreelancePay

• Automatically invoices Wolt for you

• Handles your taxes, pension & VAT automatically

• Pays you on the 10th and 25th of every month

• Charges a small service fee (see FreelancePay’s terms and start here)

Self invoicing

• Konto (more information down below!)

  • Starting from 1.4.2026

  • You can opt out by clicking this link and submit your own invoice instead.

  • FAQ for additional questions

Companies & Other Self-Invoicing

• How to Submit Your Invoices

  • One invoice per payment period

  • Must be PDF format

  • Send to: invoices.isl@wolt.com

  • The invoice must include:

    • Partner fees & Tips from customers amount

    • VAT rate (0% or 24%) and VAT amount

    • Payment period (e.g., “Partner fees & Tips from customer 1.1–15.1.2026)

  • Timing: send only after the payment period ends

    • For example, for the period 1–15.07.2025, the invoice should be submitted on or after 16.07.2025.

    • For the period 16–31.7.2025, the invoice should be submitted on or after 1.08.2025.

• Payout Timing

  • While we do our best to process payments quickly, we cannot promise the exact payout dates. Payments are usually made within 10 days after we receive a correct and compliant invoice.

• Legal Requirements for Invoices

  • A legal invoice must include an invoice number generated either through government approved invoicing software or, in the case of handwritten invoices, from sequentially pre-printed forms.

  • For legal digital invoices, a declaration is required, such as:

  “This invoice originates from an accounting system in accordance with Regulation No. 505/2013.”To comply with Icelandic invoicing regulations, your invoice must include:

  • Full name

  • Kennitala (social security number)

  • Legal address

  • VAT number (if applicable)

  • Invoice number (generated by certified software or pre-printed form)

  • Invoice date and final due date

  • IBAN and SWIFT/BIC code

  • Payment description and period (e.g., “Partner fees 1.7–15.7.2025 and Tips from customers 1.7–15.7.2025")

  • Wolt entity: Wolt, Company ID 640123-1170

  • Wolt address: Ármúli 13, 108 Reykjavík

• How to Get Paid on Time

  • Use digital invoices – these are processed quicker than handwritten ones

  • Make sure your invoice has a unique number with both letters and numbers if possible. Never reuse the same number.

  • Make sure the invoice is fully issued before sending it to Wolt. Please do not send a draft invoice (drög). Most invoicing software generates the invoice number upon issuing, this step is often called ‘Print Invoice’ (prenta reikning) or ‘Book Invoice’ (bóka reikning) in the system.

  • Make sure your invoice is accurate and sent on time. Starting from 1.4.2026, Konto will create free invoices for you. At the end of the payout cycle, Konto will send you a draft invoice. You simply review and approve it before sending it to Wolt.

  • Do not use editing tools to reuse previous invoices. Each invoice must be new, with a unique number, and issued using licensed software or official preprinted forms.

  • Follow our invoicing guide exactly – incomplete and incorrect invoices will be automatically rejected

  • Submit only one invoice per payout period. Sending multiple invoices for the same period may cause delays in processing.

▶️ If your total courier earnings go over ISK 2,000,000, you shall:

• Register for VAT

• Start sending VAT invoices from the time you passed the ISK 2,000,000 limit.

✅ What You Need To Do

1. Send One Credit Note (See Example 1 Below)

You need to send one credit note that:

• Cancels all old invoices that were already paid but did NOT include VAT.

• Covers all the time periods from the date you got your VAT number.

• Clearly lists the original invoice numbers in the credit note.

• Looks like your usual invoice format, but the amount is negative.

2. Send One New Invoice with VAT (See Example 2 Below)

After you submit the credit note, create a single new invoice that:

• Includes all the same periods listed in the credit note.

• Shows the VAT number.

• Lists each payment period separately.

• Applies 24% VAT to the total fees.

You may combine multiple periods in one invoice as long as each period is clearly broken down and VAT is applied appropriately.

📄 Example 1: Credit Note (to cancel original invoices)

Credit Note Issued by: Jón Jónsson SSN: 120345-6789 VAT No.: 123456 Date: 10.07.2025 Credit Note Number: CN-2025-001 Refers to Invoices: 0001, 002, 003, 0004 Recipient: Wolt Iceland ehf. Kennitala: 640123-1170 Address: Ármúli 13

Description of Credit:

Period / Description / Amount (ISK)

01-15.05.2025 / Partner Fees & tips from customers / -50,000

16-31.05.2025 / Partner Fees & tips from customers / -60,000

01-.15.06.2025 / Partner Fees & tips from customers / -100,000

16-30.06.2025 / Partner Fees & tips from customers / -90,000

Total Amount (ISK) = -300,00

📄 Example 2: New Invoice with VAT

Invoice Issued by: Jón Jónsson SSN: 120345-6789 VAT No.: 123456 Date: 10.07.2025 Invoice Number: INV-2025-045 Recipient: Wolt Iceland ehf. Kennitala: 640123-1170 Address: Ármúli 13

Breakdown of Services:

Period / Description / Amount (ISK) / VAT 24% (ISK) / Total (ISK)

01-15.05.2025 / Partner Fees & tips from customers / 50,000 / 12,000 / 62,000

16-31.05.2025 / Partner Fees & tips from customers / 60,000 / 14,400 / 74,400

01-.15.06.2025 / Partner Fees & tips from customers / 100,000 / 24,000 / 124,000

16-30.06.2025 / Partner Fees & tips from customers / 90,000 / 21,600 / 111,500

Total Amount (ISK) = 300,00 / Total VAT 24% (ISK) = 72,000 / Total (ISK) =372,000

Total Amount Due (ISK): 372,000 Payment Terms: 14 days Bank Account: 0000-00-000000 Kt: 120345-6789 📧 Email Submission

Please send both documents to: invoices.isl@wolt.com

• ✅ Credit Note (1file)

• ✅ New Invoice with VAT (1file)

It is important that you send the documents in a PDF format.

Check three things:

• The delivery falls inside a completed payout cycle

• Your bank details are up to date and verified in the Partner App.

• Your self-billing invoice has been generated — check Partner App → Finance → Payment history.

If all three look right, contact support from the Partner App.

Changes take effect from the next payout cycle. Any invoice already processed will be paid to the previous account.

To update your bank account details, you can access the form as follows: Wolt Partners App > Support > Payments > I would like to change my bank account details. 

The Operations team will review your application within 5 working days and send you an email with further information once it has been processed. 

Matching considers availability, location, vehicle type, and any special capabilities (pharmacy, large order). It does not consider time spent online or performance history.

Your vehicle affects which tasks you receive, not the base fee formula. Bikes, mopeds, and cars are matched to tasks that suit each vehicle's range and capacity.

In-app tips are added to your earnings automatically and paid out in the same cycle as the delivery they're linked to

The withdraw button is disabled and shows the exact time until your next withdrawal unlocks.

Courier Partners must inform Wolt if they become VAT liable through the Partner app: Choose "Support" > "Payments" > I want to inform that my company is VAT-liable