Pricing questions

Pricing questions

🔍 How Wolt’s Earnings Algorithm Works

At Wolt, we use smart technology to help match you with suitable delivery tasks and ensure you’re paid fairly for the effort required.

📦 Task Matching

Our task algorithm offers deliveries based on:

  • Availability – You need to be online and ready to receive offers

  • Location – We check where you are to suggest nearby tasks

  • Vehicle type – Bikes, mopeds, and cars are all considered differently

  • Special capabilities – Some deliveries (e.g. pharmacy, cash) go only to trained couriers

Offers are sent to one courier at a time. If not accepted within 30–60 seconds, the offer moves to someone else. There are no penalties for rejecting.

💰 How Earnings Are Calculated

You earn a delivery fee for each completed task. This is based on:

  • Distance to the pickup location

  • Delivery distance

  • Order type and size

  • Conditions like weather, parking, and traffic

The fee shown in the offer is the minimum you’ll earn — tips are added on top. We aim to make all tasks equally attractive.

Your earnings are not affected by customer promotions or discounts.

⏱️ Delivery Estimates

We use machine learning to estimate delivery times based on real-time data like traffic, venue prep time, and weather. These are shown to customers but do not impact your access to tasks.

🛡️ Safety & Fairness

Wolt does not track your performance or ratings. Task offers are anonymous, and facial verification is used to keep the platform secure and fair.

👉 Want to know more?

Tips

Customers can tip you directly in cash.

Alternatively, customers have the option to leave a tip through the app by specifying the amount they want. 100% of the tips that customers can leave in cash and via the app are available to you!

Customers can leave a tip in the app in two ways:

  • Before the order

  • After the order

It’s a simple, convenient, and sincere way for customers to express their gratitude to our dedicated Wolt courier partners!

The main advantage of post-order tips:

Increased earnings: Courier partners will have the opportunity to earn even more income for their excellent service.

How leaving a tip after an order works:

  1. Once the order has been received, customers will be able to leave a tip within 24 hours of delivery.

  2. Tipping is completely voluntary, and the amount is chosen by the customer based on their satisfaction with the service. However, never ask customers to leave a tip after delivery!

  3. Our courier partners will receive 100% of the tips they receive, so their performance will be immediately recognised financially.

We are committed to ensuring that post-order tipping is a fair and transparent system 😊

Payout Schedule

Contractors

  • Earnings made from 1st–7th → Paid out on the 8th*

  • Earnings made from 8th–15th → Paid out on the 16th*

  • Earnings made from 16th–22nd → Paid out on the 23rd*

  • Earnings made from 23rd–31st → Paid out on the 1st*

* Or the first bank day after this date. Please allow up to a few business days before receiving the money in your bank account.

Freelancers

  • Earnings made from 1st–15th → Paid out on the 25th*

  • Earnings made from 16th–31st → Paid out on the 10th*

* Or the last bank day before this date.