Wolt Drive Subcontractors
Company | Wolt Drive customer provided data | Processing location | Role | Transfer mechanisms | Notes |
Wolt Enterprises Oy and Wolt group affiliates |
| Country of delivery and primarily within the EU | Processor | SCC | Local Wolt company and Wolt Enterprises Oy acting as processor |
Wolt Courier Partners and fleet couriers
(when not Wolt employees) | First name, first letter of surname, address, additional delivery information provided by the client/customer.
Exceptions: Phone number in countries where Twilio is not available. Full surname in pick-ups from individuals (“venueless”) | Country of delivery | Processor | No transfer.
For fleet partners, no transfer without Wolt’s prior permission; SCCs used if permitted. | Used for performing the delivery |
Twilio Inc. (101 Spear Street, 1st Floor, San Francisco, California, 94105, USA) | Phone number | Outside EU | Processor (Note: Also the teleoperators become controllers for traffic data in case of using text messages or phone calls) | (pre-GDPR approval, primary) SCC (secondary) | Used for sending text messages and calling customers |
Messente Communications OÜ (Akadeemia 3, Tartu, Tartumaa 51003, Estonia)
| Phone number | EU (DE, EE) | Processor (Note: Also the teleoperators become controllers for traffic data in case of using text messages or phone calls) | No transfer without Wolt’s prior permission. SCCs if permitted | Used for sending text messages |
MongoDB, Inc. (1633 Broadway 38th floor, New York, NY 10019, USA) | All | EU (AWS eu-west-1) | Processor | SCC | Used for data storage |
Datadog, Inc. (620 8th Ave 45th Floor, New York, NY 10018, USA)
| Log events, metrics | EU | Processor | SCC | Used for log events and metrics |
Elastic International BV (Keizersgracht 281, 1016 ED Amsterdam, the Netherlands) | All | EU (AWS eu-west-1) | Processor | SCC | Used for data (log) management |
Amazon Web Services, Inc. (410 Terry Avenue North Seattle, WA 98109, USA) | All | EU (AWS eu-west-1 and CloudFront globally (*)) | Processor | SCC | Used for running Wolt |
Aiven Oy (Antinkatu 1, 6th Floor 00100, Helsinki, Finland)
| All | EU (AWS eu-west-1) | Processor | SCC | Used for data storage |
Intercom R&D Unlimited Company (55 2nd Street, 4th Floor, San Francisco, CA 94105, USA) | None, unless end customer contacts Wolt Support, in which case email address and support discussion | Outside EU (AWS us-east-1) | Processor | SCC | Used for Wolt support |
Google LLC (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) | Address | Outside EU possible | Controller (if address is personal data) | SCC | Used for geocoding. GoogleTerms of Service, Terms of Use and Privacy Policy applying |
(*) CloudFront is a Content Delivery Network (CDN) and a Web-Application Firewall (WAF), and it is a global (“region-less”) AWS service. Traffic to/from entities outside the EU/EEC may be routed through CloudFront servers that are close to them and therefore may reside outside the EU/EEC.