Feedback
Your voice matters. Share your thoughts, ideas, or concerns to help us improve the courier experience across the Wolt.
Your feedback helps us improve the app, processes, and overall courier experience. Every suggestion or concern you share gives us insight into what works well and what needs fixing. We review and act on feedback regularly, so your voice directly shapes updates and improvements.
Feedback Channels Overview
Feedback in the app: Post Session
Surveys
Feedback Loops
Feedback in the app: Weekly comments
Feedback Through Support
Why give feedback
When you share your thoughts, you help:
✅ Improve features in the app ✅ Adjust local logistics or processes ✅ Strengthen the courier experience in your area
Many of the updates we’ve made in the past came directly from courier partner feedback. So don’t hesitate—your input does make a difference.
Recent Updates
Your Feedback Shapes Wolt We’re always working to make Wolt better — for you and for everyone who delivers with us. Many of the updates you see in the app and in how we work together have started with courier feedback. Your experiences, ideas, and suggestions help us understand what matters most — and we take that seriously.
How It Works
Couriers share feedback through the app or during local check-ins.
We regularly review all feedback to spot patterns, challenges, and opportunities for improvement.
When we identify something that needs to change, we work on it — and let you know when updates are made.
Got an idea or suggestion? We’re always listening. Every message and piece of feedback helps us build a smoother, fairer, and more reliable experience for our courier partners.
Quick links
