Everything you need to know about delivery gear

What gear you need, how to get it, how to take care of it, and where to find quick answers — all in one place.

📦 Getting your gear

To complete deliveries, you'll need delivery gear that suits your vehicle type.

📍 Two ways to get your gear in Finland

Depending on your location, you can either collect your gear in Helsinki, or receive it through a delivery arranged by Support in the Wolt Partner App.

Not sure which gear you need? Contact Support through the Wolt Partner App and we'll guide you to the right setup for your vehicle.

Gear available in Finland

  • Car bag

    Suitable for courier partners making deliveries by car. Designed to help transport orders safely during delivery.

  • Bike bag

    Suitable for couriers making deliveries by bicycle, e-bike, scooter, or motorcycle. Designed for safe and practical food delivery.

  • Helmet

    Recommended safety gear for courier partners delivering with a bicycle, scooter, or similar vehicle.

Why delivery gear matters

1

Food safety

Suitable delivery gear helps protect orders during transport, maintain appropriate temperatures, and support safe food delivery.

2

Visibility

Some Wolt gear includes reflective details that improve visibility on the road, especially in low-light conditions.

3

Practicality

Wolt gear is designed for delivery use and helps make carrying orders easier and more efficient.

🫧 Quick care tips

  • Clean the inside of your bag regularly

  • Wipe spills as soon as possible, including sauce caught in the folds and under the flaps

  • Use warm water, mild soap, and a clean cloth

  • Clean frequently touched areas such as handles and zippers

  • Leave the bag open to dry after cleaning

  • Use the bag again only when the inside is clean and dry

If the bag gets dirty

  • If the outside is dirty, wipe it before the next delivery so dirt is not carried onto your hands, the vehicle, or the food packaging.

  • If the inside is contaminated, stop using the bag. That includes a spill you cannot wipe out, dirt, or pests. Clean it, leave it open until it is fully dry, and use it again only when the inside is clean and dry.

  • If you cannot get it clean, or the bag is damaged, take it out of use and return it. Order a replacement in the Wolt gear webshop.

📦 Storage tips

  • You should store your bag in a clean, dry place

  • You should not store it on the floor, outdoors, or in a public place

  • You should not leave the bag attached to your bike in a public bike storage

  • Let it air out when not in use

  • Keep it protected from dirt, animals, and pests

  • You should not use the bag for personal items

♻️ Sustainability and gear care

Small actions, real impact

Taking good care of your gear helps extend its lifetime and reduce unnecessary waste. Durable gear can be used for longer, which helps avoid unnecessary replacements and supports more sustainable operations.

Returning gear when you no longer need it is also important. Returned gear can be handled responsibly and, where possible, kept in use for longer. By keeping gear clean, using it carefully, and returning it when you no longer need it, you help support a more sustainable delivery system.

Gear FAQ