Pricing questions
Pricing questions
🔍 How Wolt’s Earnings Algorithm Works
At Wolt, we use smart technology to help match you with suitable delivery tasks and ensure you’re paid fairly for the effort required.
📦 Task Matching
Our task algorithm offers deliveries based on:
Availability – You need to be online and ready to receive offers
Location – We check where you are to suggest nearby tasks
Vehicle type – Bikes, mopeds, and cars are all considered differently
Special capabilities – Some deliveries (e.g. pharmacy, cash) go only to trained couriers
Offers are sent to one courier at a time. If not accepted within 30–60 seconds, the offer moves to someone else. There are no penalties for rejecting.
💰 How Earnings Are Calculated
You earn a delivery fee for each completed task. This is based on:
Distance to the pickup location
Delivery distance
Order type and size
Conditions like weather, parking, and traffic
The fee shown in the offer is the minimum you’ll earn — tips are added on top. We aim to make all tasks equally attractive.
Your earnings are not affected by customer promotions or discounts.
⏱️ Delivery Estimates
We use machine learning to estimate delivery times based on real-time data like traffic, venue prep time, and weather. These are shown to customers but do not impact your access to tasks.
🛡️ Safety & Fairness
Wolt does not track your performance or ratings. Task offers are anonymous, and facial verification is used to keep the platform secure and fair.
Tips
Customers can tip you directly in cash.
Alternatively, customers have the option to leave a tip through the app by specifying the amount they want. 100% of the tips that customers can leave in cash and via the app are available to you!
Customers can leave a tip in the app in two ways:
Before the order
After the order
It’s a simple, convenient, and sincere way for customers to express their gratitude to our dedicated Wolt courier partners!
The main advantage of post-order tips:
Increased earnings: Courier partners will have the opportunity to earn even more income for their excellent service.
How leaving a tip after an order works:
Once the order has been received, customers will be able to leave a tip within 24 hours of delivery.
Tipping is completely voluntary, and the amount is chosen by the customer based on their satisfaction with the service. However, never ask customers to leave a tip after delivery!
Our courier partners will receive 100% of the tips they receive, so their performance will be immediately recognised financially.
We are committed to ensuring that post-order tipping is a fair and transparent system 😊
Payout Schedule
Payment Cycles
First payment cycle: From the 1st to the 15th of the month → Payout is on the 25th of the same month
Second payment cycle: From the 16th to the 30th/31st of the month → Payout is on the 10th of the following month
