Everything you need to know about delivery gear

What gear you need, how to get it, how to take care of it, and where to find quick answers — all in one place.

📦 Getting your gear

You can find the gear you need for deliveries in the Wolt gear webshop.

🛒 Order your gear online · shipped by UPS

Orders are shipped by UPS either to the nearest UPS pickup point or directly to your address. Different delivery fees may apply.

Not sure which gear you need? Contact Support through the Wolt Partner App.

Gear available in Luxembourg

  • Delivery Bags

    Wolt-approved insulated delivery bags are required for deliveries in Lithuania. The required setup depends on your vehicle type.

  • Jackets

    Wolt jackets are available in different types to support comfort and visibility in changing weather conditions.

  • Other Apparel

    Other apparel, such as rain pants and t-shirts, is available to support comfort during deliveries in different conditions.

  • Accessories

    Accessories such as helmets and caps are available to support safe and practical deliveries.

Why delivery gear matters

1

Food safety

Suitable delivery gear helps protect orders during transport, maintain appropriate temperatures, and support safe food delivery.

2

Visibility

Some Wolt gear includes reflective details that improve visibility on the road, especially in low-light conditions.

3

Practicality

Wolt gear is designed for delivery use and helps make carrying orders easier and more efficient.

🫧 Quick care tips

  • Clean the inside of your bag regularly

  • Wipe spills as soon as possible, including sauce caught in the folds and under the flaps

  • Use warm water, mild soap, and a clean cloth

  • Clean frequently touched areas such as handles and zippers

  • Leave the bag open to dry after cleaning

  • Use the bag again only when the inside is clean and dry

If the bag gets dirty

  • If the outside is dirty, wipe it before the next delivery so dirt is not carried onto your hands, the vehicle, or the food packaging.

  • If the inside is contaminated, stop using the bag. That includes a spill you cannot wipe out, dirt, or pests. Clean it, leave it open until it is fully dry, and use it again only when the inside is clean and dry.

  • If you cannot get it clean, or the bag is damaged, take it out of use and return it. Order a replacement in the Wolt gear webshop.

📦 Storage tips

  • You should store your bag in a clean, dry place

  • You should not store it on the floor, outdoors, or in a public place

  • You should not leave the bag attached to your bike in a public bike storage

  • Let it air out when not in use

  • Keep it protected from dirt, animals, and pests

  • You should not use the bag for personal items

Small actions, real impact

Taking good care of your gear helps extend its lifetime and reduce unnecessary waste. When the gear stays in good condition for longer, fewer replacements are needed.

In Luxembourg, courier partners can also choose pre-loved gear through the webshop. This helps keep gear in use for longer and supports more sustainable operations.

If you have gear you no longer need, you may also be able to return it voluntarily for recycling. By keeping your gear clean, using it carefully, choosing pre-loved gear when relevant, and returning unwanted gear responsibly, you help reduce unnecessary waste.

Gear FAQ