Everything you need to know about delivery gear

What gear you need, how to get it, how to take care of it, and where to find quick answers — all in one place.

📦 Getting your gear

In Sweden, courier partners order a Wolt starter kit through the Wolt gear webshop once onboarding is complete.

🎁 Order your starter kit via the webshop

In Sweden, courier partners can order a Wolt starter kit through the Wolt gear webshop once onboarding has been completed and the courier partner has been approved to deliver on the Wolt platform.

Your order will be shipped by UPS to the nearest UPS pickup point or directly to your address. There are no delivery charges.

Heads up: orders usually arrive within 2–5 business days. Once your order has been shipped, you will receive an email from UPS with tracking information. It can take up to 48 hours to receive the first UPS notification.

Gear available in Sweden

  • Bike Starter Kits

    Bike starter kits are available in different versions depending on your needs. They include the essential delivery gear for bicycle-based deliveries, such as a bike bag, apparel, and rain gear, with some versions also including a helmet.

  • Car Starter Kits

    The car starter kits include the core gear needed for car-based deliveries, including delivery bags and apparel suitable for everyday delivery work.

  • Moped Starter Kits

    Moped starter kits are available for courier partners delivering by moped and include the key gear needed for safe and practical deliveries, such as a delivery bag, apparel, and rain gear.

Why delivery gear matters

1

Food safety

Suitable delivery gear helps protect orders during transport, maintain appropriate temperatures, and support safe food delivery.

2

Visibility

Some Wolt gear includes reflective details that improve visibility on the road, especially in low-light conditions.

3

Practicality

Wolt gear is designed for delivery use and helps make carrying orders easier and more efficient.

🫧 Quick care tips

  • Clean the inside of your bag regularly

  • Wipe spills as soon as possible, including sauce caught in the folds and under the flaps

  • Use warm water, mild soap, and a clean cloth

  • Clean frequently touched areas such as handles and zippers

  • Leave the bag open to dry after cleaning

  • Use the bag again only when the inside is clean and dry

If the bag gets dirty

  • If the outside is dirty, wipe it before the next delivery so dirt is not carried onto your hands, the vehicle, or the food packaging.

  • If the inside is contaminated, stop using the bag. That includes a spill you cannot wipe out, dirt, or pests. Clean it, leave it open until it is fully dry, and use it again only when the inside is clean and dry.

  • If you cannot get it clean, or the bag is damaged, take it out of use and return it. Order a replacement in the Wolt gear webshop.

📦 Storage tips

  • You should store your bag in a clean, dry place

  • You should not store it on the floor, outdoors, or in a public place

  • You should not leave the bag attached to your bike in a public bike storage

  • Let it air out when not in use

  • Keep it protected from dirt, animals, and pests

  • You should not use the bag for personal items

♻️ Sustainability and gear care

Small actions, real impact

Taking good care of your gear helps extend its lifetime and reduce unnecessary waste. Durable gear can be used for longer, which helps avoid unnecessary replacements and supports more sustainable operations.

Returning gear when you no longer need it is also important. Returned gear can be handled responsibly and, where possible, kept in use for longer. By keeping gear clean, using it carefully, and returning it when you no longer need it, you help support a more sustainable delivery system.

Gear FAQ