Feedback
Your voice matters. Let us know your ideas or concerns and help shape a better courier experience at Wolt.
Your feedback helps us improve the app, our processes, and the overall courier experience.
Every suggestion or concern you share gives us valuable insight into what works well and what can be improved. We regularly review and act on feedback, so your voice directly shapes future updates and improvements.
Why give feedback
When you share your thoughts, you help:
✅ Improve features in the app ✅ Adjust local logistics or processes ✅ Strengthen the courier experience in your area
Many of the updates we’ve made in the past came directly from courier partner feedback. So don’t hesitate, your input does make a difference.
Feedback Channels Overview
Feedback in the app: Post Session
Surveys
Feedback Through Support
Feedback in the app: Weekly comments
Feedback Loops
Recent Updates
Your Feedback Shapes Wolt We’re always working to make Wolt better, for you and for everyone who delivers with us. Many of the updates you see in the app and in how we work together have started with courier feedback. Your experiences, ideas, and suggestions help us understand what matters most, and we take that seriously.
How It Works
Couriers share feedback through the app or during local check-ins.
We regularly review all feedback to spot patterns, challenges, and opportunities for improvement.
When we identify something that needs to change, we work on it, and let you know when updates are made.
Got an idea or suggestion? We’re always listening. Every message and piece of feedback helps us build a smoother, fairer, and more reliable experience for our courier partners.
