Insurance

Onsi Insurance


Onsi is Wolt’s insurance partner. They provide accident insurance for courier partners working with Wolt. Onsi is a specialised platform that collaborates with companies like Wolt to make sure couriers have access to protection in case of accidents or violent assaults while working.

What can I do if...


Here’s how you can submit an insurance claim with Onsi:

  1. Open the Wolt Partner App.

  2. Go to Benefits & Insurance.

  3. Click on Open dashboard — this will take you to the Onsi website.

  4. Log in (or register if it’s your first time).

  5. Click Make a claim, and select the relevant type of injury or claim.

  6. Select the timeframe of your accident.

  7. Confirm you have the required information at hand. 

  8. Proceed with making a claim, by answering the relevant questions and uploading requested documentation.

  9. Submit your claim.

If you have any questions during the process, you can contact Onsi directly at wolt@onsi.com.

I damaged my vehicle while delivering, will Wolt pay?

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