Help for the new applicants

As many as you like!

It is your own decision how many hours you want to deliver. There is no minimum requirement, and you do not have to book or register your hours in advance. Simply deliver when you like and take time off whenever you feel like it.

If you would like to optimize your earnings, we recommend that you deliver during our peak hours between 11:00 and 13:00 as well as between 17:00 and 20:00.

Once you have been invited to the next steps, you can log in to the Wolt Partner App and upload your documents there. For security reasons, please don't email your personal documents to us.

An active Courier Partner can be online in one city. If you are already partnering with Wolt and you want to express your interest in changing your delivery city, you can reach out to the support team.

Unfortunately transferring between Wolt countries is not possible (at least not yet, at this moment). Each country has its own legal requirements and thus, each country has its own onboarding processes. This means that you would need to apply to each country separately and start the application process from the beginning, even if you are already a Courier Partner in a different country. Your application will be processed as any other new application.

You can contact your current country’s team and ask them to end the cooperation and offboard your account. Then you can apply to new country using the same contact details (email address and phone number). You will not be able to apply with the same email address you are using unless your account is offboarded first.

Once you have been invited and gone through all the steps in the Onboarding Process, you can be able to go online and start making deliveries whenever you would like to.

We will contact you directly as soon as there is a demand for Courier Partners in your area. If you would like to make a change to your application, such as the vehicle or delivery city, feel free to reach out to us at Wolt Partner app and we will make the change for you.

Yes, definitely. As an independent contractor, Courier Partners have total freedom to cooperate or engage in an employment relationship with other companies and to decide when and how long they would like to make deliveries with Wolt.

Some Courier Partners have other sources of income besides making deliveries with Wolt. Some Courier Partners choose to dedicate more of their time to only making deliveries with Wolt. Those are all within Courier Partners’ right as an independent contractor.

Wolt’s algorithm offers delivery requests, ‘tasks’, equally to Courier Partners based only on your proximity to the pick-up location (i.e. restaurant or merchant), the vehicle type, and your current activity status (available for deliveries, busy with ongoing deliveries or offline). More information can be found on our public Transparency Report.

Exposing customers’ data privacy is a serious breach of the Service Agreement between Wolt and Courier Partners. It is also a break of trust that the Customer has placed in our Services.

Delivering with Wolt is all about flexibility and freedom. Courier Partners are free to take all the breaks whenever they would like to. What this means in practice: Wolt Courier Partners do not have to inform Wolt if they don’t want to go online and they can stay online/offline as long as they want to.