If you’re encountering an error when entering a referral code, the most common reasons might be:

• A different first-time code has already been applied

• The code entered is incorrect

• The copied code contains unnecessary characters, such as spaces

Please double-check the code and try entering it again.

For security reasons, applying the code to your account has been restricted. This restriction cannot be lifted due to system limitations.

The code may not exist or be incorrect. Please check the following

1. No extra spaces

2. Correct letter case (uppercase/lowercase)

This code has expired.

Please try entering a different code that is still valid.

Please note that information on websites other than Wolt's official channels may be outdated. Please refer to Wolt’s official website or social media accounts for the latest information.

A first-time user (FTU) code has already been applied. Codes cannot be changed.

The code has already been redeemed. Please check the discount on the checkout screen.

Your account has an order history. The code you entered must be applied before your first order.

This code has reached its usage

You cannot use your own referral code. Please look for another code.

It seems the code is for use outside of Japan. The code is not available in Japan.

The code does not match your status. Please check the T&C for the details.

This code cannot be redeemed because you currently have Wolt credits. Please use all the Wolt credits you have before that.

Unfortunately, this code can only be used for a store where you haven't ordered before.

You have reached your Wolt Credit limit. Please use your current Wolt credits and try again.

The code you entered cannot be used because another code has been applied.

The code can't be found or matched.

• The code entered is incorrect

• The copied code contains unnecessary characters, such as spaces

Please double-check the code and try entering it again.

The code does not match your status. Please check the T&C for the details.

The code does not match your status. Please check the T&C for the details.