You can contact your courier via this app, Please advise them smooth way to find your address, such as the color of the building, what is near your place, and what is written on a nameplate. Also, if you want to switch your delivery type (Person-to-Person ↔️ No-Contact), you can directly tell your request to your courier.

※ Please note that there are some cases in which you may not switch your delivery type.

ex.) Your order payment is cash, or your order includes Alcohol and other items, specific products,

If you receive inappropriate chat from courier, please contact us using the button in the upper right corner of the chat. Our support team will check the conversation.

We do not accept additional requests such as "Please buy 〇〇". Thank you for your understanding in advance.

1. The app version must be iOS 3.14.0 or later and Android 4.52.0 or later.

2. This feature may not be available if deliveries are made by the store staff rather than Wolt's delivery partners.