Get to know Wolt

We think big but stay humble.

• After considering “How can we make this a tiny bit better?”, we follow up with: “How can we make this the best?”

• We’re humble about our competition. 

• We admit our mistakes openly and even take pride in them. They make us better. 

• When we hear candid feedback, we genuinely adjust our behaviour.

• We set big goals but are patient about reaching them.

• We know when to work our butts off and when to take a break or a holiday.

Product+ is a collection of all competences and teams that make up the engineering, design, analytics and product management of Wolt. We are the people who build, design, maintain and advance all the applications, services, tools and infrastructure that is Wolt. 

And we don't just mean our consumer apps for iPhone and Android. We mean the web interface at wolt.com. The courier app that our courier partners use to effectively take care of their deliveries, see the best routes and get paid. The merchant app that the restaurants use to accept and handle their order flow. The merchant insights tool that the restaurants use to see how their sales have been progressing. The picking app our retail merchants use to pick the items for delivery. The internal admin tools that we use in our customer and merchant support. The elegant logistics algorithms and backend solutions that power it all. And so much more. 

We have more than 35+ different highly autonomous teams, each focusing on a distinct ownership area. Some of these teams can consist purely of engineers, but most are a mixture of team members from all sides: product, engineering, design and analytics. The composition of each team depends on the area they work on, but each team is usually between 4 and 10 team members strong. These teams have high ownership over the products they are building, and the amount of ownership and impact are said to be one of the most loved qualities about working in our Product+ organisation.

Our Analytics team, then again, works hard to make sense of all the data we gather. How to present it in a form that's easy to understand? How to help us make better small and large decisions?  

The Launchers and Expansion Managers in the Expansion team are the people who know Wolt inside and out and go to new countries to start operations there. When a Launcher enters the country, they start recruiting for the local team, finding an office, checking the local legislation and so forth. When the team starts to form, the Launcher helps them learn the ropes and is there to support the country off to a good start, while also working as a link between the new team and the HQ. When the country is up and running, the Expansion Manager heads to a new location. A typical launch stint in a new country lasts for a few months.

Our Comms & PR team helps share the story of Wolt with the outside world. The team also supports our country teams and HQ with all things media (we get dozens of media inquiries each month). At Wolt, communications, however, is not only a supporting function. It's at the heart of affecting what we do and how we do it. For example, when we are asked good questions, we don't always have great answers. In those situations comms pushes the rest of the organisation into new directions – and, voilá, we change into something better.

So we’re making an app to get food. And, well, other stuff also these days! Why should you, or anyone else, see any meaningfulness in that?

Actually, why we exist goes deeper than an “app”, or something as fancy as a “being a platform company in hypergrowth mode”. 

To be more specific, we want to make any city we enter into a better place. 

We do that by – essentially – building new infrastructure. We build a connection between merchants that want to sell things, couriers that want to earn through delivering those things, and customers who want to get those things. 

Why does that make the city a better place? Because by “better” we mean happier people. Happier merchants that have more business and that can employ more people. Happier couriers – more than 75,000 of them – that now have a flexible way to earn when they choose. Happier customers – more than 10 million of them – who now have more choice for a great meal or anything else, when they want it, where they want it – and who get some time back while doing so.

We help you discover and get things delivered, sure, but we also give you some of your precious time back. What we mean by that is that using Wolt frees the time that you would normally use to shopping for salad ingredients, cooking wok at home, walking to the office cafeteria for a sandwich, standing in line for a takeaway sushi set, waiting for a tomato soup or a waiter at a restaurant, or waiting for the bill for a burger. Using Wolt more often than not can free up to several hours per your week, or literally days in your year (check the math for, say, 3 hours per week times 52 weeks – that's almost 10 days in waking hours!). That is time for you to do whatever you want, be it hitting the gym, having a date night, spending time with the kids, studying for school, preparing for a work presentation – or just relaxing. Is there really anything more valuable than time?