FAQ for Wolt courier partners
Here is everything you need to know about delivering with Wolt in Cyprus. Click on a category to read our answers for the most common questions.

Being a Wolt courier partner
What does a courier partner do?
In which cities can I deliver with Wolt?
Can Wolt courier partners make deliveries for competitors of Wolt?
Can I share my account with others as a Wolt courier partner?
What are the types of partnership Wolt can offer?
How are tasks offered to a courier partner?
How many hours can a courier partner deliver on the platform?
Applying to deliver with Wolt
1
Submit your application
2
Get approved
3
Start delivering & earning money
How can I apply to become a Wolt courier partner?
What are the requirements to be a Wolt courier partner in Cyprus?
What are the stages of the application process?
How long does the application process take?
What documents do I need to submit?
How and where do I hand in my documents?
Is it possible to do deliveries in multiple cities/countries as a Wolt courier partner?
When can I start delivering?
Why didn't my intro session invitation arrive yet?

Earnings and payments
How much can I earn as a Wolt Courier Partner?
How can I increase my earnings?
How much can I earn in tips?
When do I get paid?
How can I see how much I’ve earned?
Which payment method does Wolt use?
How can I change my payment details (e.g. bank account)?
Cash
What do I need to know?
How do I perform cash orders?
When do I deposit?
Where and how do I deposit?
What happens if I forget to deposit on time?

Vehicle and gear
Which type of gear will I need to deliver with Wolt?
What types of delivery vehicles can I use?
Where can I get the gear I need for deliveries?
Do I have to use gear from Wolt?
Do I have to pay for my gear?
Can I change my delivery vehicle?
What do I do if the gear is lost or broken?
Health, safety and insurances
What can I do if I get sick?
What can I do if I want to take a break from Wolt?
What can I do if I have an accident?
How am I insured while delivering with Wolt?
Health and safety tips
Heatwave protection measures for courier partners

Wolt Partner App
How do I log in to the Wolt Partner App?
How can I change my details in Wolt Partner App? (Name, Email address or Phone number)
How can I change my PIN code in Wolt Partner App?
How can I deactivate my account?
What is a pick-up task?
What is a drop-off task?
Why did my task disappear from the app?
How do I get total kilometers from the app?

Delivering on the platform
What can I do if an order from a venue is late?
What can I do if I can’t find the customer?
What can I do if there is a large order delivery?
What can I do if an order/ food is damaged/ spilled?
How and when do I mark the task as “completed”?
What can I do if a customer does not have cash or enough cash to pay?
How can I report that I will be late to the restaurant due to traffic/parking or other issues?
What can I do if I want to transfer to another country where Wolt operates?
Operating hours
