Accessibility Statement - Israel

We make every effort and invest considerable resources to provide all our customers with an equal, dignified, accessible and professional service. According to the Equal Rights For people with a Disabilities Law, 5758-1998, and the regulations enacted thereunder, considerable efforts and resources are invested in making the accessibility modification that will ensure that a person with disability will be able to receive the services provided to all the customers, in an independent and equal manner.

Accessibility of the website

An accessible website is a website that allows people with disabilities to surf with the same degree of effectiveness and enjoyment as other users.

We believe in and act for equal opportunities on the Internet for people with different disabilities and people who use technology to assist them in the use of a computer.

Information on the accessible site

  • This site is in compliance with the 2013 Equal Rights for Persons with Disabilities Regulations (Accessibility Adjustments for Service). The Accessibility adjustments were done in accordance with the recommendations of the Israeli Standard (ISR 5568) for Web Content Accessibility at AA level, and the international WCAG 2.0 standard.

  • This site was assessed as having the highest compatibility with Google Chrome.

  • Delivery of information in an accessible form – we provide our customers with the option to receive information in accessible formats. This is provided free of change for individuals with disabilities. For enquiries and information regarding accessibility, please contact customer service, or our accessibility officer, whose details appear below.

Ways of contact for accessibility requests and suggestions for improvements

It should be noted that we are continuing our efforts to improve the company’s accessibility as a part of our commitment to allow the whole population to receive the most accessible service.

If you have encountered a problem or malfunction regarding accessibility, we would be grateful if you would inform us, and we shall make every effort to find you a suitable solution and to deal with the problem as soon as possible.

Details of the accessibility officer

  • Name: Antti Kosonen

  • Email: accessibility@wolt.com

Last updated on 19.12.2022